Cancellation
Policy

insurance

Rates

55 minute Individual Telehealth Counseling Sessions: $150 

Counseling functions as it should when appointments are consistent.


we require clients to provide the practice with 24 hours advanced notice for changes to scheduled sessions. this can be done by contacting the practice or canceling/rescheduling your appointment in the client portal.

If such notice is not provided, or if you do not attend a scheduled session, a fee equal to a full session rate will be applied to your account. SOME LIMITED EXCEPTIONS ARE MADE FOR EMERGENCIEs.

At Modern Counseling we simplify the payment process. When your initial session is scheduled, you will be prompted to put a credit/debit card on file. Your card information will be safe and secure in your client portal. We accept all major credit cards, as well as Flexible Spending Account (FSA) and Health Savings Account (HSA) cards. Payment is charged during each session through our system. If there is an error with charging your card, your counselor will let you know. 

At Modern Counseling we simplify the payment process. When your initial session is scheduled, you will be prompted to put a credit/debit card on file. Your card information will be safe and secure in your client portal. We accept all major credit cards, as well as Flexible Spending Account (FSA) and Health Savings Account (HSA) cards. Payment is charged during each session through our system. If there is an error with charging your card, your counselor will let you know. 

RATES

Insurance

CANCELLATION
POLICY

55 MINUTE INDIVIDUAL TELEHEALTH COUNSELING SESSIONS: $150 

WE ARE IN-NETWORK WITH THE FOLLOWING INSURANCE PLANS In FL, GA, & NC (We are out of network with all insurance plans in sc):
AEtna
cigna
UNITED HEALTHCARE/UNITED BEHAVIORAL HEALTH (UHC/UBH)
OPTUM BEHAVIORAL HEALTH

WE ARE CONSIDERED OUT-OF-NETWORK FOR ALL other INSURANCE COMPANIES. 

MOST INSURANCE COMPANIES OFFER OUT-OF-NETWORK BENEFITS. IF YOU WOULD LIKE TO USE THESE BENEFITS TO HELP COVER THE COST OF YOUR THERAPY, YOU WILL PAY THE FULL COST OF YOUR SESSION ON THE DAY OF THE APPOINTMENT. I WILL THEN PROVIDE YOU A RECEIPT, OTHERWISE KNOWN AS A “SUPERBILL,” THAT YOU WILL BE RESPONSIBLE FOR SUBMITTING DIRECTLY TO YOUR INSURANCE COMPANY. 

I RECOMMEND ASKING YOUR INSURANCE COMPANY THE FOLLOWING QUESTIONS:

DO I HAVE OUT-OF-NETWORK BENEFITS FOR MENTAL HEALTH SERVICES PROVIDED VIA TELEHEALTH?

DO I HAVE A DEDUCTIBLE? IF YES, HOW MUCH IS IT, AND HAVE I MET IT YET?

DOES MY PLAN LIMIT HOW MANY SESSIONS I CAN HAVE PER YEAR? IF YES, WHAT IS THE LIMIT?

HOW MUCH DOES MY PLAN REIMBURSE FOR AN OUT-OF-NETWORK PROVIDER? 

HOW DO I SUBMIT RECEIPTS FOR REIMBURSEMENT?

COUNSELING FUNCTIONS AS IT SHOULD WHEN APPOINTMENTS ARE CONSISTENT.


WE REQUIRE CLIENTS TO PROVIDE THE PRACTICE WITH 24 HOURS ADVANCED NOTICE FOR CHANGES TO SCHEDULED SESSIONS. THIS CAN BE DONE BY CONTACTING THE PRACTICE OR CANCELING/RESCHEDULING YOUR APPOINTMENT IN THE CLIENT PORTAL.

IF SUCH NOTICE IS NOT PROVIDED, OR IF YOU DO NOT ATTEND A SCHEDULED SESSION, A FEE EQUAL TO A FULL SESSION RATE WILL BE APPLIED TO YOUR ACCOUNT. SOME LIMITED EXCEPTIONS ARE MADE FOR EMERGENCIES.