What is Telehealth Therapy?

Reasons people choose to talk to a counselor online:

How does it work?

Telehealth therapy, sometimes called virtual counseling or online counseling is a form of professional mental health counseling with a licensed provider performed through the internet, usually via a HIPAA compliant, secure live video platform.
At Modern Counseling we work with clients who are residents in the state of North Carolina, Florida, Georgia, and South Carolina.

  • Convenience of meeting in their own setting without traveling to an office
  • Having a limited amount of time away from work, home, or other obligations
  • Living in an area where in-person counseling options are limited
  • A healthcare concern that limits mobility or the ability to meet in person
  • Difficulty with securing child or elder care

1. North Carolina residents are able to schedule an appointment through the Client Portal or by contacting the practice.
2. Once scheduled, the client will be prompted to complete intake paperwork prior to scheduled appointment.
3. Client will be prompted to download telehealth app if using their phone or a tablet for their sessions.
4. At the time of the scheduled appointment, the client will receive a video call from the counselor. 

  • Plan to meet in a setting that is quiet and private. Utilizing headphones may help to increase your privacy.
  • Ensure that you have a good internet connection. Reducing apps running in the background can help with the connection.
  • Consider putting your phone on Do Not Disturb to avoid interruptions. 
  • If using your phone, consider propping it up to allow yourself to be hands-free. 
  • Prepare for your session by taking a few moments to settle in and ground yourself before the appointment.

Helpful tips for Telehealth Therapy:

While telehealth therapy is appropriate for most people, there are circumstances where telehealth therapy is not the appropriate form of counseling. These circumstances will be explored between the counselor and client in their initial communication. If it is deemed that telehealth therapy is not appropriate the counselor will recommendation a more appropriate form of care.

FL Residents, please visit https://flhealthsource.gov/telehealth/ to learn more about telehealth services in your state.

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